Privacy Policy

Last Updated: December 13, 2025

At Yaksen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect information that you provide directly to us, including: • Name and contact information (email, phone number) • Business information and requirements • Communication preferences • Information from our chatbot interactions • Analytics and usage data from our website

2. How We Use Your Information

We use the information we collect to: • Provide and improve our services • Communicate with you about projects and inquiries • Send relevant updates and marketing materials (with your consent) • Analyze website usage and improve user experience • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with: • Service providers who assist in our operations • Professional advisors (lawyers, accountants) • Law enforcement when required by law • Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion of your data • Object to processing of your data • Withdraw consent at any time To exercise these rights, please contact us at contact@yaksen.com

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: Email: contact@yaksen.com Phone: +94 76 666 4004 Location: Sri Lanka

Yaksen - Sri Lanka's AI-First Digital Agency